Sunday, November 10, 2013
The McDonald's Drive-Thru Provides Assistance For The Deaf
Sometimes when I am on the road and feeling hungry, I like to stop at a drive-thru restaurant. When it is cold outside, I'd prefer to order from my car than to go inside. In the past I've had some very unpleasant experiences at drive-thru restaurants. So I have tried to avoid them as much as possible.
One time I went to a MacDonald's many years ago and I couldn't understand what they said over the speaker. At the time I had no idea you could just pull up to the window and order if you couldn't hear them due to a sticker on their screen. It says that if you have a hearing or speech problem you should drive up to the window and order from there. For some reason I have never noticed or seen these stickers before on the menu at the McDonald's drive-thru restaurants.
One time when I put in an order I couldn't hear them and I had no idea if they understood me. When I pulled up to the window they gave me the wrong order. I wasn't happy because I waited a long time for it. Also I was feeling very uncomfortable putting in an order at the drive-thru because I had no idea what they said. Really they should start providing closed captioning screens and caption everything being said over the speakers. This would help the deaf people a lot and also the elderly who are losing their hearing.