Changes At Drive-Thru Restaurants Will Help Millions Of Customers

Can you imagine if all drive-thru restaurants had touch screens as an option to use? That way people wouldn't have to deal with the annoying speakers that is hard to understand from. Deaf people have no use for speakers at all. Even the hearing impaired cannot make out the words being said over them. Speakers at drive-thru places are a nuisance for the deaf world. Even those that can hear have told me they have trouble understanding things over the speakers.

Wouldn't it be better if they provided touch screens or some other ways for people to order than to have to use the speakers? I have sent a list of ideas of how they can provide better services for deaf customers to the VP of Arby's. He replied to me that he had forwarded my list of ideas to the marketing support team to see what they can do. I am really very excited about this. Can you imagine how wonderful it would be if they make it easier for the deaf customers at these places to order without having to deal with communication difficulties?

Now I hope that all places will participate and make some changes to help their deaf customers. That includes Tim Horton's, Wendy's, McDonald's, KFC, Burger King and many more that I have not mentioned. You can read more about this below by clicking on the links:

Changes At Drive-Thru Places Will Help Millions

Tim Horton's Needs Assistance For The Deaf

Burger King Needs Assistance For The Deaf

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Have A Very Happy Thanksgiving

Today was a special day because it was Thanksgiving. I wrote all about my Thanksgiving meal in the article below.

Happy Thanksgiving Everyone

Tim Horton's Drive-Thru Lacks Assistance For The Deaf

Tonight I stopped at the Tim Horton's drive-thru to see what kind of services they had available for deaf people. As I pulled up to the speakers, I was hoping to see some kind of sign directing deaf people where to put in their orders. Well there was absolutely nothing there for those with hearing and speech difficulties. I stared blankly at the speakers and put in my order the best as I could. Then someone said something back to me through the speakers and I didn't understand a word being said over it.

I looked at the screen hoping they would close caption everything being said from the speakers. There was nothing captioned at all. I looked blankly at the big menu on the screen and saw nothing indicating to me what the person said. The world needs to understand that deaf people have no use for speakers. Please make it fair to everyone in this world and provide assistance for deaf people at all drive-thru's. I spoke to the supervisor there and I asked her to put up a sign directing deaf people to skip the speakers and to pull up to the window. Then I suggested to her to inform the manager that providing touch screens there would help millions of people and not just the deaf.


You can read more about what happened at Tim Horton's here at:
Tim Hortons Drive-Thru Does Not Provide Assistance For The Deaf

Arby's Drive-Thru Doesn't Provide Any Assistance For Deaf People

Today I decided to stop at Arby's after church to get a roast beef sandwich. When I pulled up to the screen with the menu on it, I didn't see any sticker or sign directing deaf people where to put in their orders. Therefore I was very disappointed. I have been deaf all my life for 49 years and some of the drive-thru restaurants still don't meet deaf people's communication needs. It doesn't look like anybody out there is doing anything to change this.

Number one I would recommend that Arby's put up a sign or a sticker directing those with speech and hearing difficulties where to go. They certainly won't feel comfortable ordering from a speaker when they can't hear or speak well. It is unfair for some people have to go inside to put in their order when they could do it outside from their car. So please make things fair for everyone. Consider putting up touch screens for all your customers. For now I would advise Arby's to put up a sticker like what McDonald's has giving assistance for those with speech and hearing difficulties. That shouldn't be hard to do, nor it shouldn't be expensive.

For your information I received a letter from the VP of Arby's. He is going to see what they can do to make a better experience for all their guests as a result from reading my article below.

Arby's Drive-Thru Needs Assistance For Deaf People

All Drive-Thru Places Should Have Touch Screens For Everybody

Have you ever had difficulties ordering from a drive-thru? Do the words come out unclear and broken up through the speakers? Do the person understand or hear you when you talk into the speakers? Do you have to speak up for them to hear your order? Do they ever take your order wrong due not to hearing you right? This can be a major problem when ordering food at any drive-thru restaurant.

In order to solve this problem throughout the world, every drive-thru should consider installing touch screens to order from. This would solve the major problem in the deaf society when using a drive-thru. It would also help those with speech difficulties that can't talk through a speaker. Most deaf and hard of hearing people would really like to use a touch screen at the drive-thru's to make their orders. For now they either have to pull up to the window or go inside. This is very unfair to those with hearing difficulties. Please be fair to everyone in this world and treat us all equally.

I have been deaf for 49 years and not much has improved for me when it comes to ordering out at restaurants. Please to those who manage the drive-thru restaurants to consider installing touch screen menus. This would benefit everyone in the world, not just those with speech and hearing difficulties. Most people want this so why not put them in now and make everyone happier. The speakers at the drive-thru's are quite a nuisance. Please make the changes now for all of us. We want touch screens.

To the managers and owners of all drive-thru restaurants please take this into consideration. This includes Burger king, Arby's, Tim Horton's, KFC, Dunkin Donuts, McDonald's, Mighty Taco's, and all other drive thru's out there.

Related articles:

Drive-Thru Places Needs Touch Screens

Burger King Drive-Thru Needs Assistance For The Deaf

Drive-Thru Restaurants Should Provide Touch Screens For The Deaf

It seems like nothing much changed in terms of providing assistance for the deaf at drive-thru restaurants. Yesterday I noticed one of them had a small sticker on the bottom of the ordering menu screen outside. You can barely see it unless you look at it closely. All it said was those who have speech or hearing difficulties should drive up to the window to put in an order.

For those who are completely deaf that can't speak I'm assuming they write everything down on a piece of paper and hand it over to the person at the window. As far as them signing, I don't think many people that work at these fast food restaurants know any sign language. I have been to many drive-thru restaurants and not one person used sign language for me when I told them I was deaf. It must be pretty difficult for deaf people that can't talk to order at a drive-thru window. Number one they can't hear over a speaker. Number two they can't speak very well therefore how do they know if the other person understands them? Number three this is unfair to the deaf customers. We all should be treated equally and not be put through a hassle as a customer when making an order.

I would advise that all drive-thru restaurants start putting up touch screen machines for everyone. That way when those with speech and hearing difficulties want to make an order they can do it easily. Many people with hearing problems avoid going to drive-thru restaurants knowing they will have a difficult time making an order. Most people that work at these restaurants have not been trained to communicate with deaf people in sign language. Not one of them has done that for me in 40 years.

So why not place some touch screens in front of each drive-thru restaurant for the deaf customers and for everyone else as well? That way you will get more orders and people will stop avoiding drive-thru restaurants due to speech and hearing problems. Please treat your deaf customers equally and not differently to others. It's only fair. What do you think?

You can read more about this below by clicking on the link.
Touch Screens At Drive-Thru Restaurants

The McDonald's Drive-Thru Provides Assistance For The Deaf

Sometimes when I am on the road and feeling hungry, I like to stop at a drive-thru restaurant. When it is cold outside, I'd prefer to order from my car than to go inside. In the past I've had some very unpleasant experiences at drive-thru restaurants. So I have tried to avoid them as much as possible.

One time I went to a MacDonald's many years ago and I couldn't understand what they said over the speaker. At the time I had no idea you could just pull up to the window and order if you couldn't hear them due to a sticker on their screen. It says that if you have a hearing or speech problem you should drive up to the window and order from there. For some reason I have never noticed or seen these stickers before on the menu at the McDonald's drive-thru restaurants.

One time when I put in an order I couldn't hear them and I had no idea if they understood me. When I pulled up to the window they gave me the wrong order. I wasn't happy because I waited a long time for it. Also I was feeling very uncomfortable putting in an order at the drive-thru because I had no idea what they said. Really they should start providing closed captioning screens and caption everything being said over the speakers. This would help the deaf people a lot and also the elderly who are losing their hearing.

Deaf Girl Grows Up by Susana the Deaf Lady http://deaf47.blogspot....

Closed Captioning Should Be Provided At Drive-Thru Restaurants For The Deaf

All my life I have used the drive-thru in places such as Burger King and Wendy's. There was not one time when I was ever able to understand word by word what was being said over the speaker. With my hearing aids, I can hear roughly about 65 percent with them. But I am unable to make out the words unless I lipread the person. It has been frustrating for me trying to make an order at places like this. Usually I would pull up to the speaker and tell them what I wanted to get. My order would show up on the screen on the window if the place provided those things. But I never understood what their response was to my order. I would try to tell them I was hearing impaired and to speak louder and clearly. Sometimes the person would speak louder but the words sounded broken up. I could not make out their words at all over a speaker.

This has been a frustrating experience for me for the past 40 years. Usually I would tell them I am going to pull up to the window and they would say something back. I never understood what they said after I said I needed to pull up to the window to put in my order. This is totally unfair to the deaf customers. The world needs to start thinking about providing closed captioning monitors at the drive-thru's for the deaf and for the elderly that are losing their hearing. Deaf people also want to know what is being said to them over the speakers. When is this going to change? I have put up with this nonsense all my life and I feel the world is being ignorant to the needs of deaf people at drive-thru restaurants. Please start providing closed captioning screens for us. We would appreciate it.

Eating At McDonald's

Deaf Lady Visits The Pumpkin Farm

Last weekend I went to check out the Pumpkin Farm in Clarence, N.Y. It's a fun place to take your kids too. Even adults can go there and have lots of fun too. There's plenty of rides to go on, lots to eat and all kinds of entertainments there. Last year I took my daughter to the magic show at this place. It was very good. One thing I really enjoyed was going on the horse drawn hayride. That surely was different. After I went on the tractor hayride which was so much fun. It rode us right through the woods on a path. And that was like an adventure.

Here's some articles I wrote about the Pumpkin Farm on Bubblews below:

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Click On This Link To Join Bubblews

The Pumpkin Farm

Riding The Horse Drawn Hayride At Pumpkin Farm

The Lazy Camel At Pumpkin Farm

Halloween Is On It's way

The Lost Cat

I continue to make money on Bubblews by using my own ideas when writing articles. If you would like to join this site, then click on Bubblews.

Here's a few posts written about a cat. When you write on bubblews, you can write about anything that you think others would find interesting. The articles have to be written by you,using your own thoughts. When adding pictures, you can use your own. ♪ ♫ ♪

A Successful Walk to Walmart.

Lost Cat Misses Me.

This Is The Only Cat Visitor We Ever Had.

♥

Memories of Disney World

When I was a little girl, my parents often took me to Florida to see my grandparents.  They were the owners of the Stuff To Wear stores all over Florida.  As a treat they would often take me and my brother to Disneyworld.  You can read all about it at: Memories of Disney World.

Driving Out In The Country For A Birthday Party

Today I took a long drive out in the country to go attend a birthday party at my cousins house. There were some kids there and they did not know I was deaf. When the little boy was talking to me, I told him that he needs to face me when he was talking. His grandmother who had known I was deaf for years helped him to understand a little more about my hearing loss. Another kid there at their house tried to ask me a question and I didn't hear him. So I had to tell a few people there about how to communicate with me so I can understand them. It was really nice to be out in the country for a change and I had a nice time there. You can read more about my trip out in the country on Bubblews by clicking on the links below. ♫

♫

Took My Computer To My Cousins House ♪

Visiting Cousins Out In The Country ♪

My Guest Post done by Kym

Good afternoon ladies and gentlemen. Kym the writer of Deaf In the Kitchen blog was kind enough to let me do a guest post on her blog. Please feel free to check it out by clicking on this link at: Deaf In The Kitchen. Have a good day and thanks for reading. ♥

Buffalo Metro Rail Has Made Some Things Better For the Deaf Riders

I was very pleased to see some improvements made for the deaf riders. Now the ticket inspectors walk in front of the passengers instead of from behind when asking to see our tickets. This makes things much easier for the passengers who can't hear. The cops used to walk from behind me asking to see my ticket in the past few years on the metro rail. This made things difficult for me because I could never hear them since I am deaf. I asked the staff at the NFTA meeting I attended a while ago to please make some changes. And they did. Read more about this on bubblews at: Buffalo Metro Rail Made Improvements.

Virgin Mobile Lacks Proper Services For Deaf Customers

I have used the Virgin Mobile cell phone for the past couple of years. The reason is because it is cheap and I can get unlimited web and texting with the price of 35 dollars a month. It is affordable. As you can see I dropped my phone and the screen cracked, but it still works. That's another thing I like about this brand. I'm clumsy and I happened to have dropped this phone a number of times. But it keeps on working. It has a lot of features that I can use. Also it has blue tooth so I can use it with my Phonak iCom to hear on it which is very convenient for me. But there is one big problem with the Virgin Mobile company.

Several times I had to repeatedly make phone calls to Virgin Mobile for several problems I had with the phone. I could not understand one word they were saying to me. They always have someone with an accent answer the phone. Tonight I had to call them again about a problem and I told the lady I was deaf and I didn't understand a word she said. Then I asked if she could put someone else on the phone. She said no. When I asked her to speak louder, she did not speak up, even though I asked her three times to do that. I was using my CaptionCall phone and the operator did not type out what the lady was saying because even the operator couldn't understand them. So I was not able to get anything closed captioned due to them not speaking clearly for me.

This bothered me, because I use the Virgin Mobile phone but the customer service dept refuses to communicate with me in a way for me to understand them. I have put up with their ignorance of communicating properly for deaf people for the past four years. This happened every time I tried to call them. I would say I'm deaf, speak up, or put someone else on that speaks clearly for me. I needed that so I could read what they said on my closed captioned phone. They would never put anyone else on and I would be stuck with someone with an accent who didn't make any sense when they spoke. Is there anything that can be done about this? This is pretty annoying for deaf people to deal with when they can't get any help at this point.

The Old Clock

Many years ago, I was wishing I had saved a few things from when I was a little girl. But I didn't save anything except for one thing. Then my mother surprised me by giving me an old book she saved for me when I was 7 years old. It was one of my favorite books and I really cherished those memories of that book. I am going to keep it in a safe place, as it means a lot to me to have. You might want to read an article I wrote about a clock I am saving for my daughter on Bubblews. Just click on the link below and that will take you to the article.


The Hello Kitty Clock

I Love To Exercise

I've written an article on Bubblews about jogging. Now that it is summertime, I really like to take advantage of the nice weather and to do things outdoors. Lately I have been doing a lot of jogging because it is good for you. Feel free to read my articles on Bubblews about that by clicking on the links below.


Run Now, Not Later


Get Off the Computer and Run!

About Me

Deaf Girl Grows Up by Susana the Deaf Lady http://deaf47.blogspot.com

Pictures of me during my childhood days by Susana the Deaf Lady

Newsies Is Captioned

When I went to see Newsies in NYC, they gave me a special device where I could read the words on the screen. The captioning was done very nicely. You can read the article about it by clicking on this link at Newsies Has Captioning.

Deaf Lady Visits Central Park, NYC

You can read all about my visit at Central Park on bubblews by clicking on the link at: Central Park.

Deaf Lady Visits Times Square With Her Family

Good evening ladies and gentlemen. Just recently I had gone on a family reunion trip in NYC to celebrate my daughter's graduation from high school. We went to many
different places and did a lot of interesting things there. I'm the only deaf person in my whole family. So I rely on lipreading when I talk with them. The only person in my family that knows sign language is my mother. But I do not need to sign with her because I can lipread what she says. I wrote an article on bubblews all about our day at Times square. You can read it by clicking on the link at: Times Square. It will take you straight to my article. Thanks.

The American Falls At Night

If you go to the American Falls at night it is very interesting. The place is all lit up and lots of music is playing out there. Check
out my article on bubblews at American Falls at Night.

Deaf Lady Visits Goat Island

Yesterday I took my daughter to go sightseeing at Goat Island. You can read about our trip on bubblews by clicking on the link at:
Goat Island.

I Made 10 Dollars In Two Days With Writing Just Four Posts

You can read about how I did this on bubblews at: Ten Dollars In Two Days With Four Posts

Old Photos Of My Mother

My mother did a good job of raising me and she gave me a good life. I went through my old photos in a box in my closet and found some of her when she was a little girl. Read more about my mother on bubblews at: Old Photos Of My Mother

How Old Is This Historic Building?

The other day I noticed this very old building out in the fields. It had a very strange sign on the side of it, that said some very strange words. I wrote all about it on bubblews. Check out my post by clicking on the link below:

Creepy Old Building

The Deaf Need A New Invention

It is difficult for me when I go grocery shopping and out to public places when people are trying to speak to me from behind. Usually they don't get any response because I do not hear them trying to talk to me. The outcome is not good, people are not happy when someone doesn't answer them. And there is no way for others to know people like me are deaf, unless I can wear something that can identify me as not being able to hear. Please read these two articles on bubblews by clicking on the links below to learn more about this.


Deafness Is No Joke

WE NEED A NEW INVENTION TO HELP PEOPLE IDENTIFY DEAF SHOPPERS NOW

I Was A Leader In the Workshop on Deafness

Good evening ladies and gentlemen. When I went to college at NTID/RIT, I worked as a leader in the Workshop on Deafness. Helen hired me back in 1983 and I really enjoyed this job. We would go out to the community and give speeches to hundreds on what it was like to be deaf. If you would like to learn more about this topic, please check out my article on bubblews, by clicking on the link below.

Workshop On Deafness

I was also in the newspaper when I taught sign language to the wegman's employees.

I Was Always The Only Kid That Was Deaf On The Bus

It wasn't any fun for me taking a bus when I was young since I was the only deaf person on it. I could never understand what the other kids on the bus was talking and laughing about during the bus ride to school. I always felt left out, because the kids didn't bother trying to talk with me on the bus. So I always sat alone.

Read my article on bubblews about this at:

I Was The Only Deaf Kid On The Bus

Here's A Website for Deaf Travelers to Contact For Assistance At The Buffalo Airport

I am going to be taking a trip this summer for a family reunion. I looked online and I found this website. Click on the link below to find out what it has to offer for the deaf passengers.

Buffalo Niagara International Airport

I hope this will be helpful to the deaf and hearing impaired travelers who need to get assistance there.

Guest Post by John O' Connor the Writer of the blog: Blogging with John O

Children and Hearing Loss-Changing The Way We See Hearing Loss

Hi my name is John O'Connor. I am a father, outdoorsman, sports enthusiast and passionate about living a healthy lifestyle. Check out my new blog at bloggingwjohno.blogspot.com.


Hearing loss is a possibility for any person,it can happen at any age. When people think of the hearing loss, they often think of it as something that only happens to people when they become older in age. Hearing loss can happen to children and even teenagers. Eight percent of people in the U.S. population who have experienced significant hearing loss are under the age of 18. People must understand that hearing loss isn't age related.

As previously mentioned, hearing loss can occur at practically any age. It is estimated that 15 percent of children between ages 6 and 19 have either high or low frequency hearing loss. Children who have experienced hearing loss will likely have trouble with verbal communication, word order and grammar in school. Children can wear hearing aids as an option or learn sign language to improve their ability to communicate. Sign language allows a person to communicate with others when a person is hard of hearing or has become deaf.

Children suffering from hearing loss may be bullied by their peers as a result of their condition. Adversity resulting from hearing loss shouldn't discourage children from pursuing their dreams. Inspirational stories from people like Thomas Edison and Tamika Catchings show how people can persevere. Thomas Edison, a businessman and successful inventor, lost his hearing at the age of twelve. Edison developed a positive attitude and learned to embrace this impairment. He began to concentrate on his work and experiments, inventing the phonograph, carbon microphone and incandescent light bulb. Tamika Catchings, a six-time WNBA All-Star player and Olympic Gold Medalist, lost her hearing at a young age. The hearing impairment motivated her to work hard on the basketball court and helped her navigate the bullying she experienced as a result of her hearing loss.

EarQ, a company who is a supplier of hearing aids, has launched a campaign called HearStrong to raise awareness and address the social stigmas of hearing loss. The campaign identifies role models who encourage people to pursue their endeavors despite their hearing impairments. These “HearStrong Champions” aim to change how people perceive individuals suffering from hearing loss.

A person who has become deaf or hard of hearing should know that there are no limitations for people with hearing loss. Children should be tested regularly for hearing loss and take steps to preserve their hearing. Parents with children who have loss their hearing should be prepared to help their children embrace the condition and understand that they are no different from other children. With the right knowledge, technical resources and attitude, any person with hearing loss can go on to do great things.

I Have Been Deaf All My Life And Nobody Knows What That Was Really Like

The world is still lacking knowledge in how to communicate with deaf people like me. Daily I am noticing that people are not communicating with me properly so that I can understand them. More people need to go out there and to educate people everywhere on how to speak to those who can't hear. You can read my article about this on bubblews at:

It's Difficult To Fit In

The iCom Helps Me Hear On My Cellphone

Good evening ladies and gentlemen. For years, I have rarely ever used my cellphone due not being able to hear on it. Finally, I discovered a device called the iCom that helps me to hear very well on it whenever someone calls me. In order for it to work with my Phonak hearing aids, I have to wear the iCom around my neck like a necklace. It works fantastic! Now, after all these years, I can make and receive calls with my cellphone and hear better on it.

Check out my article about the iCom on bubblews by clicking on the link below:

Deaf Lady Uses the iCom from Phonak to Hear on Her CellPhone

This Is Me

Make sure to read my post on Bubblews by clicking on the link below.

This Is What I Look Like

Who is the Deaf Lady?

Maybe you have been wondering who is really the writer of this blog? Who is this deaf lady that has been writing articles from time to time about deafness? It's been a mystery for a while. Maybe or maybe not I should come out now and tell the world it is me. I am the deaf lady and I also the publisher of Susana the Deaf Lady. Now you all know who it is. When I grew up in Kingston N.J. on Cleveland Lane, my last name was Kean. I was that shy little deaf girl that you knew from the neighborhood.

Deaf Lady Uses Subtitle Glasses At The Movies

Today I went to the movies and I asked for the subtitle glasses at the ticket counter. I wore them as I watched the movie and I was able to understand everything that was going on. It has closed captioning on the screen of the glasses and I was pretty comfortable with it. At first I thought it would be difficult to use them. But once I tried them and watched the movie I was very pleased. These are good glasses for the deaf to use at the Regal Cinemas. I am very grateful that they are out now for those who can't hear.

Make sure you read my article about the special glasses on bubblews at:

Deaf Lady Uses Subtitle Glasses For The First Time.

I Have Two High School Diplomas

Read about how and why this happened. I graduated from the South Brunswick high school and the M.K.S.D. school for the deaf in 1982. Check out this article on bubblews to hear the whole story about this.

I Have Two High School Diplomas

Lady At Hair Salon Didn't Know I Was Deaf

Check out my article on bubblews at:

Lady At Hair Salon Didn't Know I Was Deaf

My Younger Brother

Read about my brother on bubblews:

My Younger Brother

Check out Deaf Talks on Facebook

I have opened up a new Facebook Page called Deaf Talks at https://www.facebook.com/DeafTalks2013. In it I put some of my sign language videos that I have made. They are there to help people learn sign language. Other things I add are sign language pictures of single words. You can look at the pictures and learn how to sign some words by following the tips. Anything that has to do with deaf topics I usually add onto this page. Feel free to check it out. If you have anything interesting to add to the page that has to do with the deaf community feel free to do so. You can also find it by scrolling to the bottom right side of this page where it says Find Us On Facebook. Thanks for reading.

The Hero is My Mother

My mother gave me a very good life and did a super job of raising me. She taught me from wrong to right and she made sure I got a good education. I can't imagine where I would be without all her help she has given me. My life is so much better because she was very supportive and helpful. She raised me in a ranch house with one floor in Kingston, New Jersey. The picture above was taken when she was pretty young. This is the house I grew up in as a kid. It is not there anymore. They tore it down to build a bigger house instead.

There were a lot of things to do in the backyard when I played with my brother. There was a jungle gym, sandbox and a clubhouse that we played in. The yard was pretty big with woods behind it that lead to a creek. I remember taking walks through the woods to see it. It always fascinated me when I was little and I would look at the minnows swimming in the water. On the side of our house there were tomato plants. So we had fresh vegetables with our salad. My mom was a fantastic cook. She made sure I ate very healthy and she also made sure I didn't eat too much junk food. As I grew up she got me involved in horseback lessons, gymnastics,arts and crafts classes and piano lessons. Each week I had to practice the piano and I became good at playing it.


Those are both pictures of my mother, she liked to travel to different places in the world at times. That's me as a little girl in the red shirt. She was always smiling in her pictures. My mother was always very well dressed also. She took great care of me and my brother. This is a picture of me and my brother who I used to play with. He was a very good and very smart kid.

We had a pretty good life. She took us on a trip to Florida every year to visit her parents. That was always so much fun. I loved going to Florida. We were at the zoo in that picture above. She took us to visit museums, to the zoo, and to plays. She really enjoyed life and educating us on interesting things that life had to offer. The most exciting trip she took us on was the Disney Cruise with our grandmother. I really enjoyed going there, and my daughter went. My mother worked hard to make sure I attended speech therapy after I was 3. A man used to come to our house to make sure my hearing aids worked and everything. Back in those old days, we didn't go to a hearing aid shop back in the 1970's. She was by my side through the most difficult times and helped me through them. She gave me so much support and worked hard with me to help me understand what was going on. I missed out on a lot of things because of my deafness, but my mother always helped me to understand what was happening. I am so grateful for my mother. What would I do without her?